Refund policy

 

All items have led a previous life, are vintage or antique and as such will have signs of wear or imperfections. We do our best to ensure significant flaws are pointed out in the description, but all items will have some signs of use. By placing an order you acknowledge that items will not be in "as new" condition.

Further information can be provided on all items if requested, if you have any question prior to purchase please drop us a line contact@cleome.co.uk This is highly recommended when buying large pieces that require specialist courier delivery.

If items are lost or damaged in transit please let us know within 48 hours at contact@cleome.co.uk

As our pieces are vintage, we do not accept return or exchanges. However, we want you to be completely happy with your purchase, so if you have any queries about the item you have received, let us know contact@cleome.co.uk

Refunds Once we receive evidence of damage/loss we will notify you by email. If approved, your refund will be processed to your original payment method within 14 days of receiving the returned item/evidence of loss or damage